This Team Leader Skills virtual training course is a Half Day programme, designed to provide candidates with an excellent foundation in all of the skills and behaviours required to be an outstanding leader.
Product Code:
LD11
Duration:
Half Day
Times:
09:30-12:30
Cost Includes:
Training course materials and after-training support
Contact Name:
Sinead Landers
Contact Email:
Course Content
Intended Audience
Method Of Delivery
Reviews
Course Contents:
Leadership vs. Management
- Role of the Manager
- Developing Leadership Skills
- Stages of the Leadership Journey
- Authentic Leadership
Assertive Behaviour & Communication
- Behaviour types
- Rights & Responsibilities
- What is Assertive Behaviour?
- How to become assertive
- Models of communication
- Active listening
- Assertive Communication, skills and techniques
Motivation
- What is motivation?
- Motivating others
- Motivation and management style
- Steps for keeping yourself motivated
Delegation
- Analyse the task
- Analyse the person
- Agree a monitoring system
- Set the climate for delegation
- Review Progress
Teamworking
- What is a team?
- Stages of Team Development
- Management style for team stages
Managing Conflict
- Sources of Conflict
- Steps to managing conflict
- Managing conflict assertively
- Conflict Management Styles
This Team Leader Skills virtual training programme may be of interest to Executives, Managers or Supervisors who may be new to their role or who need to refocus on the vital aspects of their jobs.
Virtual, instructor lead
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