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Our Phone Number +353 (0)61 514 744

Our Email info@OptimaTraining.ie

Communication Skills in Healthcare

Live Webinar

This Communication Skills in Healthcare is a Half Day programme is designed to raise self-awareness and improve communication skills with all Healthcare Professionals. It gives clear guidelines for improving working relationships by developing new methods and styles of communication.

It will give you the ability to understand others and build highly effective working relationships, improve clarity and to be able to present information in an understandable and interesting way. You will improve your listening skills and be able to use feedback positively.

Limerick

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€60.00

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Category:
Focused,Two,Different,Generations,Doctors,Looking,At,Digital,Tablet,Screen,

  • Introduction & Course Objectives
  • An Overview of Communication in Healthcare
  • The Role in Communication in Professionally representing the Brand
  • Healthcare Language & Terminology
  • Common Difficulties & Errors
  • Identifying & Understanding your Audience
  • Working with Language – Pace, Tone, Intonation
  • Verbal Vs Non Verbal Communication
  • Barriers to Communication
  • Communication Styles – The Basics
  • Assertive Communication
  • Empathy in Communication
  • Active Listening
  • Body Language
  • Managing Difficult Conversations
  • Giving & Receiving Feedback
  • Written Communication Vs Face to Face
  • Q&A
  • Conclude & Follow Up Process

This course is aimed at all Healthcare providers who wish to improve Communications within their Healthcare environment

Face to face: Classroom based, instructor lead, practical hands on course.

Or via

Live webinar: Webinar interactive Training with experienced Trainer with a practical focus.

Product Description

This Communication Skills in Healthcare is a Half Day programme is designed to raise self-awareness and improve communication skills with all Healthcare Professionals. It gives clear guidelines for improving working relationships by developing new methods and styles of communication.

It will give you the ability to understand others and build highly effective working relationships, improve clarity and to be able to present information in an understandable and interesting way. You will improve your listening skills and be able to use feedback positively.

Awarding Body: Optima Training & Consulting Ltd

National Framework of Qualifications Level: N/a

Certification: Optima Training & Consulting Ltd Certificate of Completion

Renewal: N/a

Entry Requirements:
Minimum age- 18 years old

Minimum English requirements: Leaners must be able to understand and convey the concepts contained in the programme content.

Assessment Details: Class Interaction

Cost Per Person:
The fee is inclusive of all training courseware materials, certificate of completion and 3 months after training support.

Progression Opportunities: Please see related courses

Protection for Enrolled Students: N/A

Should a course not proceed, any payment received will be refunded within 48 hours

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