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Root Cause Analysis

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Course Content:

  • Introduction & Course Objectives
  • General approaches to problem solving
  • Common approaches to root cause analysis
  • Types of problems
  • Strategic approach for Problem Solving
  • Using 8D Problem Solving to solve a problem
  • Isolated events & repeating problems
  • 5 Why’s, Kepner Tregoe, Pareto, etc
  • Proving causes
  • Effectiveness and Solution analysis
  • Q&A
  • Conclude & Follow Up Process