Understanding & Responding to Behaviours that Challenge

• Introduction & Course Objectives

• Understanding Behaviours that Challenge in Care Settings

• Behaviour as a Form of Communication

• Common Causes and Triggers of Challenging Behaviour

• Recognising Early Warning Signs of Distress

• The Impact of Environment, Communication and Wellbeing

• Communication Strategies to Support Positive Behaviour

• Supporting Individuals Experiencing Distress or Anxiety

• Preventative Approaches and Early Intervention

• Responding to Challenging Situations using Non-Physical Interventions

• Recording, Reporting and Debriefing Incidents

• Understanding Organisational Responsibilities and Relevant Legislation

• Developing Practical Strategies to Reduce Behavioural Incidents

• Case Studies and Group Discussion

• Relevant HIQA Guidance and Best Practice Approaches

• Q&A

• Course Summary & Follow-Up Actions

Instructor Led

Product Description

This Understanding & Responding to Behaviours that Challenge course supports staff in developing a deeper understanding of behaviours that challenge and how to respond in a supportive, person-centred and professional manner. Participants will explore the underlying causes of behaviours that challenge, recognising that behaviour is often a form of communication linked to unmet needs, distress, environmental factors or health conditions.

The session focuses on early recognition, communication strategies and preventative approaches, helping staff to respond in ways that promote dignity, safety and positive outcomes for those in their care.

This programme supports organisations in promoting person-centred approaches and positive behaviour support practices within care settings.

Group Training: Please email or call for further details of our group training option/group rates. All programmes can be tailored to reflect the specific challenges, policies and working environments of the organisation.

Awarding Body: Optima Training & Consulting Ltd

National Framework of Qualifications Level: N/a

Certification: Optima Training & Consulting Ltd Certificate of Completion

Renewal: N/a

Entry Requirements:
Minimum age- 18 years old

Minimum English requirements: Leaners must be able to understand and convey the concepts contained in the programme content.

Assessment Details: Class Interaction

Cost Per Person:
The fee is inclusive of all training courseware materials, certificate of completion and 3 months after training support.

Progression Opportunities: Please see related courses

Protection for Enrolled Students: N/A

Should a course not proceed, any payment received will be refunded within 48 hours