Dignity and Respect at Work

• Introduction & Scenarios
• What is Dignity at Work
• What is Acceptable Behaviour in a Changing Environment
• Effects of Non Acceptable Behaviour for Employees and External Stakeholders
• Brief Review of Legislation
• Staff and Management Obligations
• Dignity at Work & Company Policies
• Disciplinary & Grievance – Brief Review of Steps & Reporting Structure
• Duty of Care, Harassment
• Language, Verbal & Physical Interactions
• Evaluating your Behaviour and the Consequences of such Behaviour
• Managing Conflict & Difficult Conversations
• Promoting a Positive Working Environment

This Dignity & Respect at Work training course is designed for supervisors, managers and staff.

Instructor Led Live Webinar

Product Description

This Dignity & Respect at Work training course is designed for supervisors, managers and staff to help them identify behaviour that may be construed as bullying and/or harassment, avoid it within their organisation and identify, challenge and deal with it appropriately should it arise. This interactive course will provide knowledge on how to deal with such behaviours and create and maintain a safe, positive and productive work environment.

Awarding Body: Optima Training & Consulting Ltd

National Framework of Qualifications Level: N/a

Certification: Optima Training & Consulting Ltd Certificate of Completion

Renewal: N/a

Entry Requirements:
Minimum age- 18 years old

Minimum English requirements: Leaners must be able to understand and convey the concepts contained in the programme content.

Assessment Details: Class Interaction

Cost Per Person:
The fee is inclusive of all training courseware materials, certificate of completion and 3 months after training support.

Progression Opportunities: Please see related courses

Protection for Enrolled Students: N/A

Should a course not proceed, any payment received will be refunded within 48 hours