PMAV-Prevention & Management of Aggression and Violence-Level 1

• Introduction to Aggression and Violence in the Workplace

• Understanding Challenging Behaviour

• Causes and Triggers of Aggression

• Recognising Early Warning Signs

• The Assault Cycle

• Communication Skills for De-escalation

• Personal Safety Awareness

• Risk Assessment and Situational Awareness

• Breakaway and Disengagement Techniques

• Safety Principles when Responding to Aggression

• Organisational Responsibilities and Incident Reporting

This course is suitable for staff working in healthcare, community services, residential settings, education, local authorities and other public-facing roles where challenging behaviour or aggression may occur.

Group Training:
All programmes can be tailored to reflect the specific challenges, policies and working environments of the organisation.

Instructor Led Classroom Based

Onsite Group Training Options are also available, please email for further details and of our group training rates.

Product Description

This PMAV-Prevention & Management of Aggression and Violence Level 1 course provides staff with the practical skills and awareness required to recognise, prevent and safely respond to aggressive behaviour in the workplace. Participants will learn how to identify early warning signs, apply effective communication and de-escalation techniques, understand the assault cycle and develop awareness of personal safety principles when managing challenging situations.

Group Training: Please email or call for further details of our group training option. All programmes can be tailored to reflect the specific challenges, policies and working environments of the organisation.

Type of Course: PMAV Training

National Framework of Qualifications Level: N/A

Certification:PMAV Level 1

Method of Delivery: Instructor Led

Entry Requirements:
Minimum age- 18 years old

Protection for Enrolled Students:
N/A