Prevention and Management of Aggression and Violence (PMAV)

• Introductions, Overview & Objectives
• Theory of violence and aggression in the workplace
• What violence and aggression in the workplace is
• Understanding and managing conflict within healthcare
• Ethical & Legal requirements associated with violence and aggression
• Strategies to avoid occurrences of aggression and violence
• Identification, assessment and resolution of conflict
• Recognition, assessment and management of escalating situations.
• Assault cycle
• Recognition and assessment of the escalation process
• Use of stage specific de-escalation skills
• Service user and situation specific risk assessment and management.
• Verbal de-escalation skills
• Management of verbal aggression
• Crisis management
• Physical and psychological risks involved in physical interventions
• Safe practice in lone working and working alone
• Personal safety in providing physical care
• Risks associated with the use of physical interventions
• Q&A
• Conclude

Instructor Led Classroom Based

Onsite Group Training Options are also available, please email for further details and of our group training rates.

Product Description

This Prevention and Management of Aggression and Violence Course (PMAV) will equip the learner with the knowledge, confidence and skill in recognising the early indicators for challenging behaviour, assessing and de-escalating challenging behaviour and methods to de-escalate crisis situations in a safe way. While the training is fully in line with HSE guidance it also adheres to restraint reduction guidelines.

Type of Course: PMAV Training

National Framework of Qualifications Level: N/A

Certification: Prevention and Management of Aggression and Violence Certificate (PMAV)

Method of Delivery: Instructor Led

Entry Requirements:
Minimum age- 18 years old

Protection for Enrolled Students:
N/A