- Introduction & Course Objectives
- What is Assertiveness?
- Understanding Behaviours
- Goals and Costs of the Different Behaviours
- Communication Skills
- How to be Assertive
- Self Development
- Conclude & Follow Up Process
- Course Content
- Intended Audience
- Method of Delivery
- Additional Course Details & Info
- Related Consultancy
This Assertiveness Skills training virtual programme may be of interest to anyone who wishes to increase the chance of success in any human transaction and as such, supervisors, management, sales executives as well as secretarial staff, accounts staff and all who deal with others, will find this a fascinating and really useful training course.
Virtual, instructor lead
This Assertiveness Skills course is a Half Day programme online training course, designed for everyone and will help delegates to develop skills to enable them to be more confident covering key areas such as, what is assertiveness, assertiveness techniques, counselling yourself, two way Ccommunication, how to be assertive, and self development.
Assertiveness increases the change of success in any human transaction and as such, supervisors, management, sales executives as well as secretarial staff, accounts staff and all who deal with others, will find this a fascinating and really useful assertiveness training course.
Awarding Body: Optima Training & Consulting Ltd
National Framework of Qualifications Level: N/a
Certification: Optima Training & Consulting Ltd Certificate of Completion
Minimum age- 18 years old
Minimum English requirements: Leaners must be able to understand and convey the concepts contained in the programme content.
Assessment Details: Class Interaction
Cost Per Person:
The fee is inclusive of all training courseware materials, certificate of completion and 3 months after training support.
Progression Opportunities: Please see related courses
Protection for Enrolled Students: N/A
Should a course not proceed, any payment received will be refunded within 48 hours