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Understanding Aggression and Violence in the Workplace
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Legal and Duty of Care Considerations
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Causes, Triggers and Risk Factors
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Behavioural Escalation and the Assault Cycle
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Conflict Prevention and Early Intervention
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Advanced Communication and De-escalation Techniques
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Dynamic Risk Assessment
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Personal Safety and Environmental Awareness
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Breakaway and Disengagement Techniques (Practical Session)
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Managing High-Risk Situations Safely
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Post-Incident Procedures and Staff Support
- Course Content
- Intended Audience
- Method of Delivery
- Description
- Additional Course Details & Info
- Related Consultancy
This programme is suitable for staff working in higher-risk environments, including healthcare professionals, residential care staff, social care teams, community services and frontline staff who may encounter challenging or aggressive behaviour.
Group Training:
All programmes can be tailored to reflect the specific challenges, policies and working environments of the organisation.
Instructor Led Classroom Based
Onsite Group Training Options are also available, please email for further details and of our group training rates.
Product Description
This PMAV-Prevention & Management of Aggression and Violence Level 2 course builds on the core principles of aggression management and provides participants with a deeper understanding of conflict escalation, behavioural triggers and intervention strategies. Participants will develop advanced communication and de-escalation techniques and practise breakaway techniques designed to safely manage higher-risk situations.
Group Training: Please email or call for further details of our group training option/group rates. All programmes can be tailored to reflect the specific challenges, policies and working environments of the organisation.
Type of Course: PMAV Training
National Framework of Qualifications Level: N/A
Certification:PMAV Level 2-Advanced
Method of Delivery: Instructor Led
Entry Requirements:
Minimum age- 18 years old
Protection for Enrolled Students:
N/A





