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Assertiveness Skills

This Assertiveness Skills training course is a 1 Day public programme, designed for everyone and will help delegates to develop skills to enable them to be more confident covering key areas such as, What is Assertiveness, Assertiveness Techniques, Counselling Yourself, Two Way Communication, How to Be Assertive and Self Development.

Assertiveness increases the change of success in any human transaction and as such, supervisors, management, sales executives as well as secretarial staff, accounts staff and all who deal with others, will find this a fascinating and really useful assertiveness training course.

Product Code:
LD04
Duration:
1 Day
Times:
09:30-16:30
Cost Includes:
Training course materials and after-training support
Contact Name:
Sinead Landers
Venue:
Limerick
Date:
27/08/2019 31/10/2019
X €295.00
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Course Contents:

What is Assertiveness?

  • What It is Not
  • Why we Need It
  • Understanding your Own Needs

Understanding Behaviours

  • Aggressive Behaviour
  • Passive Behaviour
  • Assertive Behaviour

Goals and Costs of the Different Behaviours

Communication Skills

  • Models of Communication
  • Active Listening
  • Your Voice
  • Body Language
  • Non-Verbal Communication
  • Two Way Communication

How to be Assertive

  • The Steps Involved
  • Steps for Assertive Communication
  • Upward Assertion
  • Assertive Techniques to Practice

Self Development 

  • Dealing with Difficult Situations
  • Confidence Building

This Assertiveness Skills training programme may be of interest to anyone who wishes to increase the chance of success in any human transaction and as such, supervisors, management, sales executives as well as secretarial staff, accounts staff and all who deal with others, will find this a fascinating and really useful training course.

Classroom based, instructor lead, practical hands on course.

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