This Bullying & Harassment Live Webinar is designed to equip managers with the necessary skills to lead and manage their staff and get the best results for the organisation. This programme provides a thorough overview of bullying in the workplace and incorporates management development techniques in this short intensive training session for managers.
It reviews definitions of bullying, and the manager’s role and responsibilities in prevention and in dealing with these complaints.
Product Code:
LD20
Duration:
Half Day
Times:
09:30-12:30
Cost Includes:
Training course materials and after-training support
Contact Name:
Sinead Landers
Contact Email:
Course Content
Intended Audience
Method Of Delivery
Reviews
Course Content:
- Definition of Bullying in the workplace
- Types of Bullying
- Overview of how to manage Bullying
- Dealing with Bullying at Work – Complaint / Approach / Resolution
- What forms can Bullying take?
- How to identify Bullying in the workplace
- Background of Bullying
- Effects of Bullying
- Stress Management
- Overview of Code of Practice for Employers and Employees on the Prevention & Resolution of Bullying at work
- Sources of Conflict
- 4 Steps to Managing Conflict
- Managing Conflict Assertively
- Conflict Management Styles
- Resolving Conflict
This Bullying & Harassment Live Webinar may be of interest to all managers responsible for staff.
It reviews definitions of bullying, and the manager’s role and responsibilities in prevention and in dealing with these complaints.
Live Webinar
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